At Modbuilt ("we," "our," or "us"), we are committed to protecting your privacy. This Privacy Policy details how we collect, hold, use, and disclose your personal information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).
1. Information We Collect
We collect personal information to provide specialized modular building prefabrication and project management services. This information may include:
- Identity Data: Full name, company name, corporate role.
- Contact Data: Email address, phone number, physical site/billing address.
- Project Data: Site plans, land titles, council survey documents, project budget boundaries, and engineering requirements.
- Technical Data: IP address, browser cookies, and usage data when you navigate our site.
2. How We Collect Your Information
We collect personal information directly from you when you:
- Submit a website contact form or open an enquiry through our modal popup.
- Request a feasibility study or design draft.
- Contact us via phone (0426 951 828, 0430 877 719) or email (projects@modbuiltgroup.com.au).
- Liaise with our expatriate engineers and project managers during the design and installation stages.
3. How We Use Your Information
Your information is used strictly to deliver design and volumetric construction services, including:
- Conducting project feasibility assessments and engineering checks.
- Managing factory manufacturing progress and Factory Acceptance Testing (FAT).
- Coordinating crane logistics and site modular installation.
- Issuing structural certifiers, energy assessments, and building compliance documentation.
- Communicating project milestones and administrative updates.
4. Sharing and Disclosure
We do not sell or lease your personal information. We may share details with trusted third parties only to complete your project:
- Consulting structural and civil engineers.
- Heavy transport haulage contractors and crane operators.
- Building certifiers, energy assessors, and local council planning authorities.
- Law enforcement bodies as required by Australian statutory regulations.
5. Data Security
We store files in secure databases protected by standard firewalls and data encryption. While we take every measure to guard personal details, digital transmissions cannot be guaranteed as 100% secure.
6. Access and Correction Rights
Under the APPs, you have the right to request access to the personal information we hold about you, or ask that we correct incorrect records. Please contact us at projects@modbuiltgroup.com.au for any requests.
